The study of relationship between job satisfaction with organizational citizenship behavior among employees of Saderat banks South Khorasan province

Elaheh Bani Asadi1 Dr. Tooraj Sadeghi*2- 5496

International Journal of Scientific Management and Development 2015, Vol. 3, No. 6: 443-449

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Abstract

The object of study is reaserch relationship between job satisfaction and organizational citizenship behavior among employees of Saderat banks of South Khorasan province. The research method is descriptive. reaserch Statistical society was included all employees of Saderat banks of South Khorasan province that were 320 individuals that with use of random sampling method, it is available and according to Morgan table,175 individuals is selected as sample.   To collect the data, the two standard questionnaires to measure job satisfaction and organizational citizenship behavior questionnaire was used. Descriptive statistical methods such as mean, percentage, frequency and inferential statistics such as Pearson correlation coefficient, independent t tests, standard deviation and multiple regression, as well as spss software version 19 was used to analyze the data collected . Research findings showed that there is a significant relation between job satisfaction and organizational citizenship behavior employees of Saderat banks of South Khorasan province is in a partly favorable level. Findings of independent t tests are showed that sexuality has effect to job satisfaction employees of Saderat banks of South Khorasan province and women employee shave more satisfaction than men employees. Also Pearson correlation test is showed that between five dimensions of organizational citizenship behavior, conscience job, respect and magnification and virtue citizenship components have a significant relation to job satisfaction employees of Saderat banks of South Khorasan province. But two components of humanism and magnanimity do not have significant relation to job satisfaction of employees.  So result of the regression is showed that between the five dimensions of job satisfaction alone legal and co workers components has the ability to predict organizational citizenship behavior employees of Saderat banks of South Khorasan province. Finally, the described limitations of the study, according to the literature and the results of the study and suggestions and ways to improve job satisfaction and organizational citizenship behavior in the bank were provided.

Keywords: job satisfaction, organizational citizenship behavior, aspects of job satisfaction, organizational citizenship behavior.

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